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Medical Error Prevention and Safety for CNAs

Inservice Summary

During the course of a healthcare worker’s career, a medical error may be made or be discovered. There are some mistakes, medical errors, that can be serious and may cause irreversible harm to a patient and irreparable damage to a healthcare worker’s career. Events that lead to a medical error are many, but the end result always involves the patient suffering harm that could have been prevented. Preventable events are defined as those that should not have happened, and, more specifically, should indicate to healthcare workers that gaps in practice exist related to the appropriate levels of attention, communication, knowledge, and planning being followed.

After completing this inservice, the learner will be able to:

  • Identify medical errors and their causes.
  • Identify ways to prevent medical errors and improve the certified nursing assistant (CNA) judgment.
  • Identify the correct response when a medical error occurs.

Inservice Outline

  • Introduction
  • Identifying A Medical Error
  • Common Medical Errors
  • Causes of Medical Errors
  • Preventing Medical Errors
  • When A Medical Error Happens

How it Works


1. Choose Inservice


2. Play Inservice


3. Staff take online or paper quiz


4. Training record is available to view or print any time you want